Sri Lanka

Services

Services

Our Field Service team will travel to even the most remotest of areas in Sri Lanka in order to fix your equipment. You save downtime when they are on the job.

Service Department

 

  • Specialized Engineers And Technicians For Engines, Machines And Electrical
  • 24 Hour Service
  • Capability To Handle Up to 20 Jobs A Day (Field & Workshop)
  • Over 10 Million Rupees Worth Of Specialized Tooling
  • State Of The Art Testing, Diagnostic And Service Information Tools (Cat Et,Tmi Etc.)
  • In-House Training Facility To Train Technicians
  • Service Support From Caterpillar Engineers Through A On-Line Communications Network
  • Total Repair And Maintenance Contracts (Customer Support Agreements)
  • Service Contracts
  • 24 Hour Coverage
  • Flat Rate Repair Program
  • Engine, Transmission, Full Refurbishment

 

Advantages of Servicing / Repair through UTE

 

  • More then 64 years experience with CAT Equipment
  • Quality service/repair as intended by Caterpillar
  • Use of Genuine spare Parts and consumables from Caterpillar (One Safe Source)
  • CAT REMAN benefit
  • Comprehensive warranty (parts and labour)-single point
  • 24 hour parts and service cover
  • State of the art service facility
  • Use of Caterpillar guidelines and methods (Re-usability guidelines, service updates)
  • Guaranteed turnaround time for job
  • Continuous monitoring of generator by CSS Engineers